Frequently Asked Questions
Everything you need to know about your Roller Rabbit favorites.
When will my order ship?
Standard orders are typically processed within 2–3 business days. Once shipped, you will receive a confirmation email with tracking information to follow your package's journey.
What is your return policy?
We accept returns of unworn, unwashed, and unaltered merchandise with original tags attached within 30 days of purchase. Please note that items marked as Final Sale cannot be returned or exchanged.
How do I care for my Roller Rabbit pajamas?
To maintain the softness and vibrant prints of our premium cotton, we recommend machine washing cold on a gentle cycle and tumble drying on low heat or hanging to dry.
Do you offer international shipping?
Yes, Roller Rabbit ships to many countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs duties.
Can I change or cancel my order after it has been placed?
We strive to process orders as quickly as possible. Once an order is placed, we have a very limited window to make changes. Please contact our Customer Service team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Klarna for interest-free installments.